SynergyBoat Solutions Privacy Policy

Effective Date: July 4, 2023, Last Updated: February 19, 2026

Introduction

At SynergyBoat Solutions, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you use our services, including the OCPI Simulator platform.

By using our service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

• Personal Information
Name, email, phone number, company, and role
• Client Data
Business or operational data provided for consulting, development, or AI model training
• Usage Information
Analytics, cookies, and logs on site interactions
• Third-Party Data
Information via cloud, AI, or analytics integrations

How We Use Information

• Deliver Services to you
• Communicate about projects, updates, and support
• Improve and research solutions, including anonymized AI model improvements
• Comply with regulations
• Protect against misuse

Data Ownership & Confidentiality

• Clients retain ownership of their data
• We only process data necessary for Services
• We do not sell or share data for marketing
• Confidential info is safeguarded by strong access controls

Sharing of Information

• Trusted vendors, providers, or subcontractors
• Legal authorities when required
• In case of mergers or acquisitions

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• End-to-end encryption for data transmission
• Secure storage with encryption at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication systems
• Employee training on data protection

Your Rights

• Access, correct, or delete data
• Restrict or object to processing
• Request a copy of your data
• Withdraw consent

Requests: ahoy@synergyboat.com

Cookies & Tracking

We use cookies for analytics, personalization, and performance. Manage them in your browser settings.

Third-Party Services

Integrations with third-party platforms (e.g., AI APIs, cloud providers) follow their own privacy policies.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure adequate protection for such transfers through appropriate safeguards, including Standard Contractual Clauses (SCCs) where required.

Data Retention

We retain your personal information only as long as necessary to:

• Provide the service to you
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When we delete your information, we take reasonable measures to ensure it is permanently erased and cannot be recovered.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the updated policy on our website
• Sending you an email notification for significant changes
• Displaying a prominent notice in our application

Your continued use of our service after any changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• SynergyBoat Solutions
• Email: ahoy@synergyboat.com
• Website: https://www.synergyboat.com